We’re Committed to Regulatory Compliance and Customer Service

True customer satisfaction comes with the knowledge that your water and wastewater provider has the experience and dedication necessary to maintain a safe, reliable distribution system and to continually comply with all federal and state water quality regulations. Undine’s commitment to maintaining regulatory standards in all of our systems ensures a safe, clean water supply and a healthy living environment.

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On May 14th we changed our credit card processor. All customers that were signed up for recurring credit card payments will be required to re-sign up for recurring credit cards after this change takes effect. If you do not sign back up for recurring credit card payments after this date, you will not be included in the recurring process, and your bill will not be paid. We apologize for the inconvenience and appreciate your cooperation during this time. Contact our customer service team if you have any questions or concerns.