Customers
We are committed to making sure that our customers receive the same quality of service as that provided by the much larger city waterworks.
Your System Info - Enter your address below to see customer service contact information and important notices concerning your neighborhood's water system.
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CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1989.pdf
- Allendale.CCR_.2022.pdf
- 2024-Rate-Case.pdf
- Allendale-CCR-2023.pdf
- Allendale-Boil-Water-Notice-Spanish-2024-7-15.pdf
- Allendale-Boil-Water-Notice-English-2024-7-15.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-241.pdf
- Allendale.RTCR_.VIO_.PN_.5.2024.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1988.pdf
- Undine-Texas-Environmental-LLC-Sewer-Tariff.pdf
- AngleAcres.CCR_.2021.pdf
- AngleAcres.CCR_.2022.pdf
- 2024-Rate-Case1.pdf
- Angle-Acres-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-8.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-8.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-242.pdf
- Undine-Texas-Environmental-Sewer-Tariff-53828-Nitsch-05-31-2024.pdf
CUSTOMER SERVICE CONTACT:
Bar-D Ranchettes
SYSTEM NAME: Bar-D Ranchettes
CUSTOMER SERVICE CONTACT:
Barlow Lake Estates
SYSTEM NAME: Barlow Lake Estates
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1985.pdf
- BayouColonyCCR.2021.pdf
- BayouColony.CCR_.2022.pdf
- 2024-Rate-Case5.pdf
- Bayou-Colony-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-81.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-81.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-246.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1984.pdf
- Bayridge-PN-Lead-and-Copper.pdf
- Bayridge.CCR_.2022.pdf
- Bayridge-CCR-2023.pdf
- Nerro-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-82.pdf
- Nerro-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-82.pdf
- Undine-Texas-Environmental-Sewer-Tariff-53828-Nitsch-05-31-20241.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-247.pdf
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19811.pdf
- Undine-Texas-LLC-Water-Tariff20.pdf
- Beechwood.CCR_.2022.pdf
- 2024-Rate-Case8.pdf
- Beechwood-CCR.2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-82.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-82.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2411.pdf
- Undine-Texas-Environmental-Sewer-Tariff-53828-Nitsch-05-31-20242.pdf
- Beechwood-Rescinded-Boil-Water-Notice-English-2024-9-30.pdf
- Beechwood-Rescinded-Boil-Water-Notice-Spanish-2024-9-30.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19801.pdf
- BellManor.CCR_.2021.pdf
- Bell-manor-CCR-2022.pdf
- 2024-Rate-Case9.pdf
- Bell-Manor-Boil-Water-Notice-English-2024-5-28.pdf
- Bell-Manor-Boil-Water-Notice-Spanish-2024-5-28.pdf
- Bell-Manor-TX1260080_2023.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2412.pdf
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1978.pdf
- Undine-Rate-Presentation78.pdf
- Undine-Texas-LLC-Water-Tariff67.pdf
- Bentwood-Bend-Boil-Water-Notice-Spanish-2023-3-31.pdf
- Bentwood-Bend-Boil-Water-Notice-English-2023-3-31.pdf
- BentwoodBend.CCR_.2022.pdf
- 2024-Rate-Case11.pdf
- Bentwood-Bend-CCR-2023.pdf
- Multi-System-3-Rescind-Boil-Water-Notice-Spanish-2024-7-18.pdf
- Multi-System-3-Rescind-Boil-Water-Notice-English-2024-7-18.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1977.pdf
- 2024-Rate-Case12.pdf
- Bernard-Oaks-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-83.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-83.pdf
- Multi-System-Rescind-Boil-Water-Notice-English-2024-7-161.pdf
- Multi-System-Rescind-Boil-Water-Notice-Spanish-2024-7-161.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2413.pdf
Blue Sage Gardens
SYSTEM NAME: Blue Sage Gardens
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1976.pdf
- Undine-Texas-LLC-Water-Tariff21.pdf
- BlueSageGardens.CCR_.2021.pdf
- BlueSageGardens.CCR_.2022.pdf
- 2024-Rate-Case13.pdf
- Blue-Sage-Gardens-CCR-2023.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-English-2024-7-12.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-Spanish-2024-7-12.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-84.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-84.pdf
- Blue-Sage-Gardens-Boil-Water-Notice-Spanish-2024-7-15.pdf
- Blue-Sage-Gardens-Boil-Water-Notice-English-2024-7-15.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1975.pdf
- 2024-Rate-Case14.pdf
- Brandi-Estates-CCR.2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-85.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-85.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-English-2024-7-121.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-Spanish-2024-7-121.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2414.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1974.pdf
- 2024-Rate-Case15.pdf
- BriarMeadow.RTCR_.VIO_.PN_.5.2024.pdf
- Briar-Meadows-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-86.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-86.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2415.pdf
CUSTOMER SERVICE CONTACT:
Cape Tranquility
SYSTEM NAME: Cape Tranquility
RELEVANT INFO:
- Cape-Tranquilty-Boil-Water-Notice-English-2024-6-21.pdf
- Cape-Tranquility-Boil-Water-Notice-Spanish-2024-6-21.pdf
- UNDINE-TEXAS-DROUGHT-CONTINGENCY-PLAN-SUMMARY.pdf
- Cape-Tranquility-Boil-Water-Notice-Spanish-2024-6-27.pdf
- Cape-Tranquilty-Boil-Water-Notice-English-2024-6-27.pdf
- Cape-Tranquility-Rescinded-Boil-Water-Notice-Spanish-2024-6-26.pdf
- Cape-Tranquility-Rescinded-Boil-Water-Notice-Spanish-2024-6-26-Copy.pdf
- Cape-Tranquility-TX1070176_2023_2024-06-28_01-11-37.pdf
- CapeTranquility-Rescinded-Boil-Water-Notice-English-2024-7-3.pdf
- Cape-Tranquility-Rescinded-Boil-Water-Notice-Spanish-2024-7-3.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2419.pdf
Cape Tranquility
SYSTEM NAME: Cape Tranquility
Customers are now at Stage 2 of the Drought Contingency Plan
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-24.pdf
- Cape-Tranquility-Boil-Water-Notice-Spanish-2024-6-27.pdf
- Cape-Tranquilty-Boil-Water-Notice-English-2024-6-27.pdf
- Cape-Tranquility-TX1070176_2023_2024-06-28_01-11-37.pdf
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1988.pdf
- UNDINE-TEXAS-DROUGHT-CONTINGENCY-PLAN-SUMMARY.pdf
CUSTOMER SERVICE CONTACT:
Cold River Ranch
SYSTEM NAME: Cold River Ranch
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19711.pdf
- 2024-Rate-Case19.pdf
- Southwood-Cold-RIver-Ranch-CCR.2023.pdf
- Gulf-Coast-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-8.pdf
- Gulf-Coast-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-8.pdf
- Orbit-2-and-Southwood-Rescind-Boil-Water-Notice-Spanish-2024-7-10.pdf
- Orbit2-Southwood-Multi-System-Rescind-Boil-Water-Notice-English-2024-7-10.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2430.pdf
- Undine-Texas-Environmental-Sewer-Tariff-53828-Nitsch-05-31-20244.pdf
- Southwood-Boil-Water-Notice-Spanish-2024-10-1.pdf
- Southwood-Boil-Water-Notice-English-2024-10-1.pdf
Customer Satisfaction
Undine is committed to customer satisfaction. True customer satisfaction comes with the knowledge that your water and wastewater provider has the experience and dedication necessary to maintain a safe, reliable distribution system and to continually comply with all Federal and state water quality regulations. We are committed to making sure that our customers receive the same quality of service as that provided by the much larger city waterworks.