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CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1989.pdf
- Allendale.CCR_.2022.pdf
- 2024-Rate-Case.pdf
- Allendale-CCR-2023.pdf
- Allendale-Boil-Water-Notice-Spanish-2024-7-15.pdf
- Allendale-Boil-Water-Notice-English-2024-7-15.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-241.pdf
- Allendale.RTCR_.VIO_.PN_.5.2024.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1988.pdf
- Undine-Texas-Environmental-LLC-Sewer-Tariff.pdf
- AngleAcres.CCR_.2021.pdf
- AngleAcres.CCR_.2022.pdf
- 2024-Rate-Case1.pdf
- Angle-Acres-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-8.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-8.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-242.pdf
- Undine-Texas-Environmental-Sewer-Tariff-53828-Nitsch-05-31-2024.pdf
CUSTOMER SERVICE CONTACT:
Bar-D Ranchettes
SYSTEM NAME: Bar-D Ranchettes
CUSTOMER SERVICE CONTACT:
Barlow Lake Estates
SYSTEM NAME: Barlow Lake Estates
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1985.pdf
- BayouColonyCCR.2021.pdf
- BayouColony.CCR_.2022.pdf
- 2024-Rate-Case5.pdf
- Bayou-Colony-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-81.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-81.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-246.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1984.pdf
- Bayridge-PN-Lead-and-Copper.pdf
- Bayridge.CCR_.2022.pdf
- Bayridge-CCR-2023.pdf
- Nerro-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-82.pdf
- Nerro-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-82.pdf
- Undine-Texas-Environmental-Sewer-Tariff-53828-Nitsch-05-31-20241.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-247.pdf
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19811.pdf
- Undine-Texas-LLC-Water-Tariff20.pdf
- Beechwood.CCR_.2022.pdf
- 2024-Rate-Case8.pdf
- Beechwood-CCR.2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-82.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-82.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2411.pdf
- Undine-Texas-Environmental-Sewer-Tariff-53828-Nitsch-05-31-20242.pdf
- Beechwood-Rescinded-Boil-Water-Notice-English-2024-9-30.pdf
- Beechwood-Rescinded-Boil-Water-Notice-Spanish-2024-9-30.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19801.pdf
- BellManor.CCR_.2021.pdf
- Bell-manor-CCR-2022.pdf
- 2024-Rate-Case9.pdf
- Bell-Manor-Boil-Water-Notice-English-2024-5-28.pdf
- Bell-Manor-Boil-Water-Notice-Spanish-2024-5-28.pdf
- Bell-Manor-TX1260080_2023.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2412.pdf
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1978.pdf
- Undine-Rate-Presentation78.pdf
- Undine-Texas-LLC-Water-Tariff67.pdf
- Bentwood-Bend-Boil-Water-Notice-Spanish-2023-3-31.pdf
- Bentwood-Bend-Boil-Water-Notice-English-2023-3-31.pdf
- BentwoodBend.CCR_.2022.pdf
- 2024-Rate-Case11.pdf
- Bentwood-Bend-CCR-2023.pdf
- Multi-System-3-Rescind-Boil-Water-Notice-Spanish-2024-7-18.pdf
- Multi-System-3-Rescind-Boil-Water-Notice-English-2024-7-18.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1977.pdf
- 2024-Rate-Case12.pdf
- Bernard-Oaks-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-83.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-83.pdf
- Multi-System-Rescind-Boil-Water-Notice-English-2024-7-161.pdf
- Multi-System-Rescind-Boil-Water-Notice-Spanish-2024-7-161.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2413.pdf
Blue Sage Gardens
SYSTEM NAME: Blue Sage Gardens
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1976.pdf
- Undine-Texas-LLC-Water-Tariff21.pdf
- BlueSageGardens.CCR_.2021.pdf
- BlueSageGardens.CCR_.2022.pdf
- 2024-Rate-Case13.pdf
- Blue-Sage-Gardens-CCR-2023.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-English-2024-7-12.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-Spanish-2024-7-12.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-84.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-84.pdf
- Blue-Sage-Gardens-Boil-Water-Notice-Spanish-2024-7-15.pdf
- Blue-Sage-Gardens-Boil-Water-Notice-English-2024-7-15.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1975.pdf
- 2024-Rate-Case14.pdf
- Brandi-Estates-CCR.2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-85.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-85.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-English-2024-7-121.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-Spanish-2024-7-121.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2414.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1974.pdf
- 2024-Rate-Case15.pdf
- BriarMeadow.RTCR_.VIO_.PN_.5.2024.pdf
- Briar-Meadows-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-86.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-86.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2415.pdf
CUSTOMER SERVICE CONTACT:
Cape Tranquility
SYSTEM NAME: Cape Tranquility
RELEVANT INFO:
- Cape-Tranquilty-Boil-Water-Notice-English-2024-6-21.pdf
- Cape-Tranquility-Boil-Water-Notice-Spanish-2024-6-21.pdf
- UNDINE-TEXAS-DROUGHT-CONTINGENCY-PLAN-SUMMARY.pdf
- Cape-Tranquility-Boil-Water-Notice-Spanish-2024-6-27.pdf
- Cape-Tranquilty-Boil-Water-Notice-English-2024-6-27.pdf
- Cape-Tranquility-Rescinded-Boil-Water-Notice-Spanish-2024-6-26.pdf
- Cape-Tranquility-Rescinded-Boil-Water-Notice-Spanish-2024-6-26-Copy.pdf
- Cape-Tranquility-TX1070176_2023_2024-06-28_01-11-37.pdf
- CapeTranquility-Rescinded-Boil-Water-Notice-English-2024-7-3.pdf
- Cape-Tranquility-Rescinded-Boil-Water-Notice-Spanish-2024-7-3.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2419.pdf
Cape Tranquility
SYSTEM NAME: Cape Tranquility
Customers are now at Stage 2 of the Drought Contingency Plan
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-24.pdf
- Cape-Tranquility-Boil-Water-Notice-Spanish-2024-6-27.pdf
- Cape-Tranquilty-Boil-Water-Notice-English-2024-6-27.pdf
- Cape-Tranquility-TX1070176_2023_2024-06-28_01-11-37.pdf
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1988.pdf
- UNDINE-TEXAS-DROUGHT-CONTINGENCY-PLAN-SUMMARY.pdf
CUSTOMER SERVICE CONTACT:
Cold River Ranch
SYSTEM NAME: Cold River Ranch
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19711.pdf
- 2024-Rate-Case19.pdf
- Southwood-Cold-RIver-Ranch-CCR.2023.pdf
- Gulf-Coast-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-8.pdf
- Gulf-Coast-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-8.pdf
- Orbit-2-and-Southwood-Rescind-Boil-Water-Notice-Spanish-2024-7-10.pdf
- Orbit2-Southwood-Multi-System-Rescind-Boil-Water-Notice-English-2024-7-10.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2430.pdf
- Undine-Texas-Environmental-Sewer-Tariff-53828-Nitsch-05-31-20244.pdf
- Southwood-Boil-Water-Notice-Spanish-2024-10-1.pdf
- Southwood-Boil-Water-Notice-English-2024-10-1.pdf
Undine Customer Service is standing by to assist you 24 hours a day. Call customer service at any time to report an issue. The number for your local customer service representative can be found on your bill or by finding your system in the search field above, or you can call the toll-free line at
888-201-4314. Customers also have the option to report any issues by filling out the issue report form below. Note that Issue Reports submitted using this form may not be seen by a customer service representative until the next business day. If you have an emergency, or it is during afterhours or the weekend, please call in.
Customers also have the option to report any issues by filling out the issue report form below.