New Customer

Our commitment to maintaining regulatory standards in all of our systems means a safe, clean water supply and a healthy living environment.

Your System Info - Enter your address below to see customer service contact information and important notices concerning your neighborhood's water system.

Welcome new Undine customer. Let’s get your service started! Fill out the appropriate form below, and our customer service team will contact you.  If you need assistance at any time, you are welcome to call customer service directly at 888-201-4314.  Our customer service team is standing by to assist you in any stage of the enrollment process.

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IMPORTANT for all NEW CONSTRUCTION

If you are applying for new WATER service, as a new construction, and you are NOT a manufactured home or RV, you must provide a completed customer service inspection certificate with your application. You can download the inspection form here, and you can upload your completed certificate in the application.

To locate a licensed customer service inspector, click the link below. 
https://www2.tceq.texas.gov/lic_dpa/index.cfm?fuseaction=licall.searchgp

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Choose Your System Below

Click Here to Download the Grinder Pump Specificifications for Sugartree

Click Here to Download the Grinder Pump Specificifications for Wildwood Shores

Click Here to Download the Grinder Pump Specificifications for Greenshores