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Our commitment to maintaining regulatory standards in all of our systems means a safe, clean water supply and a healthy living environment.
Your System Info - Enter your address below to see customer service contact information and important notices concerning your neighborhood's water system.
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CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1988.pdf
- Undine-Texas-Environmental-LLC-Sewer-Tariff.pdf
- AngleAcres.CCR_.2021.pdf
- AngleAcres.CCR_.2022.pdf
- Angle-Acres-CCR-2023.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-242.pdf
- Undine-Texas-Environmental-Sewer-Tariff-53828-Nitsch-05-31-2024.pdf
- Angle-Acres-Boil-Water-Notice-English-2024-11-14.pdf
- Angle-Acres-Boil-Water-Notice-Spanish-2024-11-14.pdf
- Angle-Acres-Rescinded-Boil-Water-Notice-Spanish-2024-11-19.pdf
- Angle-Acres-Rescinded-Boil-Water-Notice-English-2024-11-19.pdf
CUSTOMER SERVICE CONTACT:
Bar-D Ranchettes
SYSTEM NAME: Bar-D Ranchettes
CUSTOMER SERVICE CONTACT:
Barlow Lake Estates
SYSTEM NAME: Barlow Lake Estates
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1985.pdf
- BayouColonyCCR.2021.pdf
- BayouColony.CCR_.2022.pdf
- 2024-Rate-Case5.pdf
- Bayou-Colony-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-81.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-81.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-246.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1984.pdf
- Bayridge-PN-Lead-and-Copper.pdf
- Bayridge.CCR_.2022.pdf
- Bayridge-CCR-2023.pdf
- Nerro-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-82.pdf
- Nerro-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-82.pdf
- Undine-Texas-Environmental-Sewer-Tariff-53828-Nitsch-05-31-20241.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-247.pdf
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19811.pdf
- Undine-Texas-LLC-Water-Tariff20.pdf
- Beechwood.CCR_.2022.pdf
- 2024-Rate-Case8.pdf
- Beechwood-CCR.2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-82.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-82.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2411.pdf
- Undine-Texas-Environmental-Sewer-Tariff-53828-Nitsch-05-31-20242.pdf
- Beechwood-Rescinded-Boil-Water-Notice-English-2024-9-30.pdf
- Beechwood-Rescinded-Boil-Water-Notice-Spanish-2024-9-30.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19801.pdf
- BellManor.CCR_.2021.pdf
- Bell-manor-CCR-2022.pdf
- 2024-Rate-Case9.pdf
- Bell-Manor-Boil-Water-Notice-English-2024-5-28.pdf
- Bell-Manor-Boil-Water-Notice-Spanish-2024-5-28.pdf
- Bell-Manor-TX1260080_2023.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2412.pdf
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1978.pdf
- Undine-Rate-Presentation78.pdf
- Undine-Texas-LLC-Water-Tariff67.pdf
- Bentwood-Bend-Boil-Water-Notice-Spanish-2023-3-31.pdf
- Bentwood-Bend-Boil-Water-Notice-English-2023-3-31.pdf
- BentwoodBend.CCR_.2022.pdf
- 2024-Rate-Case11.pdf
- Bentwood-Bend-CCR-2023.pdf
- Multi-System-3-Rescind-Boil-Water-Notice-Spanish-2024-7-18.pdf
- Multi-System-3-Rescind-Boil-Water-Notice-English-2024-7-18.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1977.pdf
- 2024-Rate-Case12.pdf
- Bernard-Oaks-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-83.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-83.pdf
- Multi-System-Rescind-Boil-Water-Notice-English-2024-7-161.pdf
- Multi-System-Rescind-Boil-Water-Notice-Spanish-2024-7-161.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2413.pdf
Blue Sage Gardens
SYSTEM NAME: Blue Sage Gardens
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1976.pdf
- Undine-Texas-LLC-Water-Tariff21.pdf
- BlueSageGardens.CCR_.2021.pdf
- BlueSageGardens.CCR_.2022.pdf
- 2024-Rate-Case13.pdf
- Blue-Sage-Gardens-CCR-2023.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-English-2024-7-12.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-Spanish-2024-7-12.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-84.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-84.pdf
- Blue-Sage-Gardens-Boil-Water-Notice-Spanish-2024-7-15.pdf
- Blue-Sage-Gardens-Boil-Water-Notice-English-2024-7-15.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1975.pdf
- 2024-Rate-Case14.pdf
- Brandi-Estates-CCR.2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-85.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-85.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-English-2024-7-121.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-Spanish-2024-7-121.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2414.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1974.pdf
- 2024-Rate-Case15.pdf
- BriarMeadow.RTCR_.VIO_.PN_.5.2024.pdf
- Briar-Meadows-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-86.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-86.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2415.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- Camp-Joy-TX2300015_2023_2024-06-28_01-06-55.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2417.pdf
- Brookshires-Camp-Joy-Water-System-Boil-Water-Notice-English-2024-12-5.pdf
- Brookshires-Camp-Joy-Water-System-Boil-Water-Notice-Spanish-2024-12-5.pdf
- Brookshires-Camp-Joy-Water-System-Rescinded-Boil-Water-Notice-Spanish-2024-12-7.pdf
- Brookshires-Camp-Joy-Water-System-Rescinded-Boil-Water-Notice-English-2024-12-7.pdf
Cape Tranquility
SYSTEM NAME: Cape Tranquility
RELEVANT INFO:
- Cape-Tranquilty-Boil-Water-Notice-English-2024-6-21.pdf
- Cape-Tranquility-Boil-Water-Notice-Spanish-2024-6-21.pdf
- UNDINE-TEXAS-DROUGHT-CONTINGENCY-PLAN-SUMMARY.pdf
- Cape-Tranquility-Boil-Water-Notice-Spanish-2024-6-27.pdf
- Cape-Tranquilty-Boil-Water-Notice-English-2024-6-27.pdf
- Cape-Tranquility-Rescinded-Boil-Water-Notice-Spanish-2024-6-26.pdf
- Cape-Tranquility-Rescinded-Boil-Water-Notice-Spanish-2024-6-26-Copy.pdf
- Cape-Tranquility-TX1070176_2023_2024-06-28_01-11-37.pdf
- CapeTranquility-Rescinded-Boil-Water-Notice-English-2024-7-3.pdf
- Cape-Tranquility-Rescinded-Boil-Water-Notice-Spanish-2024-7-3.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2419.pdf
Cape Tranquility
SYSTEM NAME: Cape Tranquility
Customers are now at Stage 2 of the Drought Contingency Plan
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-24.pdf
- Cape-Tranquility-Boil-Water-Notice-Spanish-2024-6-27.pdf
- Cape-Tranquilty-Boil-Water-Notice-English-2024-6-27.pdf
- Cape-Tranquility-TX1070176_2023_2024-06-28_01-11-37.pdf
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1988.pdf
- UNDINE-TEXAS-DROUGHT-CONTINGENCY-PLAN-SUMMARY.pdf
CUSTOMER SERVICE CONTACT:
Cold River Ranch
SYSTEM NAME: Cold River Ranch
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19711.pdf
- 2024-Rate-Case19.pdf
- Southwood-Cold-RIver-Ranch-CCR.2023.pdf
- Gulf-Coast-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-8.pdf
- Gulf-Coast-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-8.pdf
- Orbit-2-and-Southwood-Rescind-Boil-Water-Notice-Spanish-2024-7-10.pdf
- Orbit2-Southwood-Multi-System-Rescind-Boil-Water-Notice-English-2024-7-10.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2430.pdf
- Undine-Texas-Environmental-Sewer-Tariff-53828-Nitsch-05-31-20244.pdf
- Southwood-Boil-Water-Notice-Spanish-2024-10-1.pdf
- Southwood-Boil-Water-Notice-English-2024-10-1.pdf
Welcome new Undine customer. Let’s get your service started! Fill out the appropriate form below, and our customer service team will contact you. If you need assistance at any time, you are welcome to call customer service directly at 888-201-4314. Our customer service team is standing by to assist you in any stage of the enrollment process.
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IMPORTANT for all NEW CONSTRUCTION
If you are applying for new WATER service, as a new construction, and you are NOT a manufactured home or RV, you must provide a completed customer service inspection certificate with your application. You can download the inspection form here, and you can upload your completed certificate in the application.