Customers

We are committed to making sure that our customers receive the same quality of service as that provided by the much larger city waterworks.

Your System Info - Enter your address below to see customer service contact information and important notices concerning your neighborhood's water system.

Customer Satisfaction

Undine is committed to customer satisfaction. True customer satisfaction comes with the knowledge that your water and wastewater provider has the experience and dedication necessary to maintain a safe, reliable distribution system and to continually comply with all Federal and state water quality regulations. We are committed to making sure that our customers receive the same quality of service as that provided by the much larger city waterworks.

On May 8th we will be changing our credit card processor. All customers currently signed up for recurring credit card payments will be required to re-sign up for recurring credit cards after this change takes effect. If you do not sign back up for recurring credit card payments after this date, you will not be included in the recurring process, and your bill will not be paid. We apologize for the inconvenience and appreciate your cooperation during this time. Contact our customer service team if you have any questions or concerns.

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