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Your System Info - Enter your address below to see customer service contact information and important notices concerning your neighborhood's water system.
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CUSTOMER SERVICE CONTACT:
Texas Water Supply
SYSTEM NAME: Texas Water Supply
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- Undine-Rate-Presentation8.pdf
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-198.pdf
- Undine-Texas-LLC-Water-Tariff73.pdf
- Texas-Water-Supply-PN-Lead-and-Copper.pdf
- TexasWaterSupply.CCR_.2022.pdf
- TexasWaterSupply.CCR_.2023.pdf
- Pure-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-103.pdf
- Pure-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-103.pdf
- Multi-System-3-Rescind-Boil-Water-Notice-Spanish-2024-7-184.pdf
- Multi-System-3-Rescind-Boil-Water-Notice-English-2024-7-184.pdf
- TexasWaterSupply.OCCT_.LCR_.8.2022.pdf
- TEXAS-WATER-SUPPLY-PWS-1870131-PN-PBCU-Tier-III-9-2023.pdf
RELEVANT INFO:
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
Wellington Trace
SYSTEM NAME: Wellington Trace
Whispering Woods
SYSTEM NAME: Whispering Woods
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19.pdf
- Undine-Rate-Presentation.pdf
- Undine-Texas-LLC-Water-Tariff63.pdf
- WhisperingWoods.CCR_.2022.pdf
- Whispering-Woods-Boil-Water-Notice-English-2023-8-15.pdf
- Whispering-Woods-Boil-Water-Notice-Spanish-2023-8-15.pdf
- Whispering-Woods-Rescind-Boil-Water-Notice-English-2023-8-18.pdf
- Whispering-Woods-Rescind-Boil-Water-Notice-Spanish-2023-8-18.pdf
- Whispering-Woods-CCR-2023.pdf
White Tail Ridge
SYSTEM NAME: White Tail Ridge
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- Undine-Rate-Presentation6.pdf
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-196.pdf
- Undine-Texas-LLC-Water-Tariff95.pdf
- White-Tail-Ridge-PN-WQP.pdf
- WhitetailRidge.CCR_.2022.pdf
- WhiteTailRidge.CCR_.2023.pdf
- Pure-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-102.pdf
- Pure-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-102.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-195.pdf
- Undine-Rate-Presentation5.pdf
- Undine-Texas-LLC-Water-Tariff1.pdf
- WilcoWater.CCR_.2021.pdf
- WilcoWater.CCR_.2022.pdf
- Wilco-pn-tthm-2023-07-25.pdf
- Wilco-Water-Boil-Water-Notice-English-2023-9-8pdf.pdf
- Wilco-Water-Boil-Water-Notice-Spanish-2023-9-8.pdf
- Wilco.CCR_.2023.pdf
Wildwood Shores
SYSTEM NAME: Wildwood Shores
CUSTOMER SERVICE CONTACT:
Willowbreeze Farm
SYSTEM NAME: Willowbreeze Farm
RELEVANT INFO:
CUSTOMER SERVICE CONTACT:
Woodhaven Estates
SYSTEM NAME: Woodhaven Estates
CUSTOMER SERVICE CONTACT:
Undine Customer Service is standing by to assist you 24 hours a day. Call customer service at any time to report an issue. The number for your local customer service representative can be found on your bill or by finding your system in the search field above, or you can call the toll-free line at
888-201-4314. Customers also have the option to report any issues by filling out the issue report form below. Note that Issue Reports submitted using this form may not be seen by a customer service representative until the next business day. If you have an emergency, or it is during afterhours or the weekend, please call in.
Customers also have the option to report any issues by filling out the issue report form below.