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CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1970.pdf
- Undine-Texas-LLC-Water-Tariff25.pdf
- ColonyCove.CCR_.2021.pdf
- ColonyCove.CCR_.2022.pdf
- 2024-Rate-Case20.pdf
- ColonyCove.RTCR_.VIO_.PN_.5.2024.pdf
- Colony-Cove-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-87.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-87.pdf
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
Conroe Resort - Margaritaville
SYSTEM NAME: Conroe Resort - Margaritaville
RELEVANT INFO:
Coronado Country
SYSTEM NAME: Coronado Country
CUSTOMER SERVICE CONTACT:
Country Acre Estates
SYSTEM NAME: Country Acre Estates
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1966.pdf
- 2024-Rate-Case24.pdf
- Country-Acres-CCR-2023.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-810.pdf
- Orbit-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-810.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-English-2024-7-122.pdf
- Orbit-Multi-System-Rescind-Boil-Water-Notice-Spanish-2024-7-122.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2427.pdf
Country Club Estates
SYSTEM NAME: Country Club Estates
Country Meadows
SYSTEM NAME: Country Meadows
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
CUSTOMER SERVICE CONTACT:
Crowley II Acres
SYSTEM NAME: Crowley II Acres
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1963.pdf
- CrowleyIIAcres.CCR_.2021.pdf
- Crowley-II-Acres-CCR-2022.pdf
- Crowley-Acres-TX1260012_2023.pdf
- Crowley-II-Acres-Boil-Water-Notice-English-2024-7-21.pdf
- Crowley-II-Acres-Boil-Water-Notice-Spanish-2024-7-21.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2424.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
Crystal Lake Estates
SYSTEM NAME: Crystal Lake Estates
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
Demi John Island
SYSTEM NAME: Demi John Island
CUSTOMER SERVICE CONTACT:
Demi John Place
SYSTEM NAME: Demi John Place
CUSTOMER SERVICE CONTACT:
East Ponder Estates
SYSTEM NAME: East Ponder Estates
RELEVANT INFO:
- EAST-PONDER-ESTATES-PWS-0610161-27-DLQOR-PN-COD-2024-02-27.pdf
- EAST-PONDER-ESTATES-PWS-0610161-PBCU-Tier-II-PN-COD-2024-02-27.pdf
- EAST-PONDER-ESTATES-PN-0610161-PBCU-Tier-III-MR-PN-COD-2024-02-27.pdf
- East-Ponder-TX0610161_2023_2024-06-28_03-02-09.pdf
- Rescinded-East-Ponder-Boil-Water-Notice-Spanish-2024-6-25.pdf
- Rescinded-East-Ponder-Boil-Water-Notice-English-2024-6-25.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1958.pdf
- Undine-Rate-Presentation58.pdf
- Undine-Texas-LLC-Water-Tariff94.pdf
- Boil-Water-Notice-Rescinded-English-Forest-Manor-2023-2-14.pdf
- Boil-Water-Notice-Rescinded-Spanish-Forest-Manor-2023-2-14.pdf
- ForestManor.CCR_.2022.pdf
- ForestManor.CCR_.2023.pdf
- Forest-Manor-Boil-Water-Notice-English-2024-7-8.pdf
- Forest-Manor-Boil-Water-Notice-Spanish-2024-7-8.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1957.pdf
- Undine-Rate-Presentation57.pdf
- Undine-Texas-LLC-Water-Tariff68.pdf
- ForestSprings.CCR_.2022.pdf
- ForestSprings.CCR_.2023.pdf
- Pure-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-10.pdf
- Pure-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-10.pdf
- Multi-System-3-Rescind-Boil-Water-Notice-Spanish-2024-7-181.pdf
- Multi-System-3-Rescind-Boil-Water-Notice-English-2024-7-181.pdf
Friendship Water System
SYSTEM NAME: Friendship Water System
RELEVANT INFO:
RELEVANT INFO:
RELEVANT INFO:
- Garden-Valley-TX2120081_2023_2024-06-28_01-28-43.pdf
- TWS-Multi-System-Rescind-Boil-Water-Notice-English-2024-7-10.pdf
- TWS-Rescind-Boil-Water-Notice-Spanish-2024-7-10.pdf
- Garden-Valley-Boil-Water-Notice-Spanish-2024-7-29.pdf
- Garden-Valley-Boil-Water-Notice-English-2024-7-29.pdf
- Undine-Texas-Water-Tariff-52502-Texas-Water-06-14-2433.pdf
Green Shores & Oak Shores
SYSTEM NAME: Green Shores & Oak Shores
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- OAKS-2022-CCR1.pdf
- Undine-Development-LLC-Water-Tariff.pdf
- Undine-Development-LLC-Sewer-Tariff.pdf
- Greenshores-Town-Hall-Meeting.pdf
- GREENSHORES-RATE-PRESENTATION.pdf
- GREENSHORES-STAGE-2-NOTICE.pdf
- Greenshores-Sewer-Billing-for-Usage-March-2024.pdf
- Pro-Rata-Modification_Guidelines_2024.pdf
- LCRA-Curtailment-FAQ.pdf
- GREENSHORES_DCP_2024-6.4-FINAL.pdf
- OAKS-2023-CCR.pdf
Greengate Acres
SYSTEM NAME: Greengate Acres
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1956.pdf
- Undine-Rate-Presentation56.pdf
- Undine-Texas-LLC-Water-Tariff98.pdf
- GreenGateAcres.CCR_.2022.pdf
- Greengate-Acres-Boil-Water-Notice-English-2023-6-22.pdf
- Greengate-Acres-Rescinded-Boil-Water-Notice-English-2023-6-26.pdf
- Greengate-Acres-Rescinded-Boil-Water-Notice-Spanish-2023-10-6.pdf
- GreenGateAcres.CCR_.2023.pdf
- Consumers-Hurricane-Beryl-Boil-Water-Notice-English-2024-7-8.pdf
- Consumers-Hurricane-Beryl-Boil-Water-Notice-Spanish-2024-7-8.pdf
- GreenGate.LCR_.WQP_.VIO_.7.2023.pdf
Undine Customer Service is standing by to assist you 24 hours a day. Call customer service at any time to report an issue. The number for your local customer service representative can be found on your bill or by finding your system in the search field above, or you can call the toll-free line at
888-201-4314. Customers also have the option to report any issues by filling out the issue report form below. Note that Issue Reports submitted using this form may not be seen by a customer service representative until the next business day. If you have an emergency, or it is during afterhours or the weekend, please call in.
Customers also have the option to report any issues by filling out the issue report form below.