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CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1932.pdf
- MarkVEstates.CCR_.2021.pdf
- MarkVEstates.CCR_.2022.pdf
- Mark-V-Estates-CCR-2023.pdf
- Texas-Rate-Case-Presentation-2024-TOWN-HALL12.pdf
- Orbit-Storm-Rescind-Boil-Water-Notice-Spanish-2024-12-31.pdf
- Orbit-Storm-Rescind-Boil-Water-Notice-English-2024-12-31.pdf
- MarkVTX0200432_2024.pdf
- 56354-Undine-Texas-LLC-Water-Tariff_Interim-Rates_FINAL70.pdf
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
Meadowlake Estates
SYSTEM NAME: Meadowlake Estates
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1930.pdf
- MeadowLakeEstates.CCR_.2022.pdf
- MeadowLakeEstates.CCR_.2023.pdf
- Texas-Rate-Case-Presentation-2024-TOWN-HALL14.pdf
- MeadowlakeTX1010287_2024.pdf
- 56354-Undine-Texas-LLC-Water-Tariff_Interim-Rates_FINAL72.pdf
- Meadowlake-Estates-RBWN-Spanish-2025-6-27.pdf
- Meadowlake-Estates-Boil-Water-Notice-Spanish-2025-5-3.pdf
- Meadowlake-Estates-Boil-Water-Notice-English-2025-5-3.pdf
- Meadowlake-Estates-RBWN-English-2025-6-27.pdf
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
Nitsch & Son Utility
SYSTEM NAME: Nitsch & Son Utility
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- Billing-Issue-Notice-to-Nitsch-Customers.pdf
- Notice-to-Undine-Nitsch-Customers-2024-6-27.pdf
- Nitsch-Son-TX1010145_2023.pdf
- NITSCH-TOWN-HALL-MEETING.pdf
- Nitsch-Son-Undine-Customers-Bill-Message-October-17-2024.pdf
- NitschSonTX1010145_2024.pdf
- 56354-Undine-Texas-Environmental-LLC-Sewer-Tariff_Interim-Rates_FINAL11.pdf
- 56354-Undine-Texas-LLC-Water-Tariff_Interim-Rates_FINAL76.pdf
Oak Forest/Lakeway Manor
SYSTEM NAME: Oak Forest/Lakeway Manor
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- OakForestLakewayManor.CCR_.2022.pdf
- OakForestLakeway-CCR-2023.pdf
- UNDINE-TEXAS-DROUGHT-CONTINGENCY-PLAN-revision-5-20-20241.pdf
- Texas-Rate-Case-Presentation-2024-TOWN-HALL17.pdf
- OakForestLakewayManorTX1980017_2024.pdf
- Oak-Forest-Lakeway-Manor-Boil-Water-Notice-English-2025-5-27.pdf
- Oak-Forest-Lakeway-Manor-Rescinded-Boil-Water-Notice-Spanish-2025-6-1.pdf
- Oak-Forest-Lakeway-Manor-Rescinded-Boil-Water-Notice-English-2025-6-1.pdf
- OakForest-Lakeway-Manor-Boil-Water-Notice-Spanish-2025-5-27.pdf
- 56354-Undine-Texas-LLC-Water-Tariff_Interim-Rates_FINAL77.pdf
OAKS AT HOUSTON POINT
SYSTEM NAME: OAKS AT HOUSTON POINT
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- UNDINE-TEXAS-DROUGHT-CONTINGENCY-PLAN-SUMMARY1.pdf
- OaksHoustonPointTX0360126_20241.pdf
- Oaks-of-Houston-Point-20231.pdf
- Oaks-at-Houston-Point-Rescind-Boil-Water-Notice-English-2024-9-41.pdf
- Oaks-at-Houston-Point-Rescind-Boil-Water-Notice-Spanish-2024-9-41.pdf
- Oaks-at-Houston-Point-Boil-Water-Notice-Spanish-2024-9-11.pdf
- Oaks-at-Houston-Point-Boil-Water-Notice-English-2024-9-11.pdf
- 56354-Undine-Texas-LLC-Water-Tariff_Interim-Rates_FINAL2.pdf
RELEVANT INFO:
- Paloma-Acres-TX0200597_2023_2024-05-28_23-15-53.pdf
- Paloma-Acres-Boil-Water-Notice-Spanish-2024-10-13.pdf
- Paloma-Acres-Boil-Water-Notice-English-2024-10-13.pdf
- PalomaAcres.CL_.DLQOR_.VIO_.Q3.2023.pdf
- PalomaAcres.CL_.DLQOR_.VIO_.Q3.2023.pdf
- PalomaAcresTX0200597_2024.pdf
- 56354-Undine-Texas-LLC-Water-Tariff_Interim-Rates_FINAL79.pdf
Peach Creek Oaks
SYSTEM NAME: Peach Creek Oaks
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- PeachCreekOaks.CCR_.2023.pdf
- Texas-Rate-Case-Presentation-2024-TOWN-HALL19.pdf
- UNDINE-TEXAS-DROUGHT-CONTINGENCY-PLAN-revision-5-20-20245.pdf
- PeachCreekOaksTX1700051_2024.pdf
- Peach-Creek-Oaks-Boil-Water-Notice-Spanish-2025-9-29.pdf
- Peach-Creek-Oaks-Boil-Water-Notice-English-2025-9-29.pdf
- 56354-Undine-Texas-LLC-Water-Tariff_Interim-Rates_FINAL80.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- PioneerTrails.CCR_.2022.pdf
- PioneerTrails.CCR_.2023.pdf
- UNDINE-TEXAS-DROUGHT-CONTINGENCY-PLAN-revision-5-20-20246.pdf
- Texas-Rate-Case-Presentation-2024-TOWN-HALL20.pdf
- PioneerTrailsTX1700114_2024.pdf
- 56354-Undine-Texas-LLC-Water-Tariff_Interim-Rates_FINAL81.pdf
- Pioneer-Trails-RBWN-Spanish-2025-6-1.pdf
- Pioneer-Trails-Spanish-Boil-Water-Notice-2025-5-27.pdf
- Pioneer-Trails-boil-Water-Notice-English-2025-5-27.pdf
- Pioneer-Trails-RBWN-English-2025-6-1.pdf
PORT LAVACA- CALHOUN COUNTY
SYSTEM NAME: PORT LAVACA- CALHOUN COUNTY
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- CalhounCountyRuralWater.CCR_.2022.pdf
- GBRA-PORT-LAVACA-PWS-0290005-PN-27-TOC-MR-Mand-Lang-2024-02-26.pdf
- GBRA-PORT-LAVACA-PWS-ID-0290005-OEL-PN-2024-02-26.pdf
- GBRA-PORT-LAVACA-PWS-0290005-MCL-TTHM-PN-2024-02-26.pdf
- GBRA-RTCR-PN-02-2024.pdf
- 2024-GBRA-Wholesale-Drought-Conservation-Plan_DRAFT-2024-03-21.pdf
- GBRA-Port-Lavaca-WTP-TX0290005_2023.pdf
- calhoun-co-billing-message.pdf
- GBRA-RURAL-WATER-24Q2-TTHM-LRAA-VIO-PN.pdf
- GBRA-PORT-LAVACA-24Q2-LRRA-PN.pdf
- GBRA.Rural_.Water_.TTHM_.PN_.Q3.2024.pdf
- GBRA.SWTP_.TTHM_.PN_.Q4.2024.pdf
- GBRATX0290005_2024.pdf
- GBRARuralWaterTX0290007_2024.pdf
- 56354-Undine-Texas-LLC-Water-Tariff_Interim-Rates_FINAL82.pdf
CUSTOMER SERVICE CONTACT:
Quail Valley Ranch
SYSTEM NAME: Quail Valley Ranch
CUSTOMER SERVICE CONTACT:
Reservoir Acres
SYSTEM NAME: Reservoir Acres
CUSTOMER SERVICE CONTACT:
River Boat Bend
SYSTEM NAME: River Boat Bend
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
Riverside Estates
SYSTEM NAME: Riverside Estates
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- RiversideEstates.CCR_.2021.pdf
- RiversideEstates.CCR_.2022.pdf
- Riverside-Estates-CCR-2023.pdf
- Orbit-Storm-Rescind-Boil-Water-Notice-English-2024-12-31.pdf
- Orbit-Storm-Rescind-Boil-Water-Notice-Spanish-2024-12-31.pdf
- Texas-Rate-Case-Presentation-2024-TOWN-HALL43.pdf
- UNDINE-TEXAS-DROUGHT-CONTINGENCY-PLAN-revision-5-20-202413.pdf
- RiversideTX0200058_2024.pdf
- 56354-Undine-Texas-LLC-Water-Tariff_Interim-Rates_FINAL89.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- RockCreek.CCR_.2021.pdf
- Rock-Creek-TX1260082_2023.pdf
- UNDINE-TEXAS-DROUGHT-CONTINGENCY-PLAN-revision-5-20-202414.pdf
- Texas-Rate-Case-Presentation-2024-TOWN-HALL25.pdf
- RockCreekTX1260082_2024.pdf
- Rock-Creek-Boil-Water-Notice-English-2025-3-4.pdf
- Rock-Creek-Boil-Water-Notice-Spanish-2025-3-4.pdf
- Rock-Creek-Rescinded-Boil-Water-Notice-English-2025-3-5.pdf
- Rock-Creek-Rescinded-Boil-Water-Notice-Spanish-2025-3-5.pdf
- 56354-Undine-Texas-LLC-Water-Tariff_Interim-Rates_FINAL90.pdf
- Rock-Creek-Rescinded-Boil-Water-Notice-English-2025-9-30.pdf
- Rock-Creek-Boil-Water-Notice-Spanish-2025-9-22.pdf
- Rock-Creek-Boil-Water-Notice-English-2025-9-22.pdf
- Rock-Creek-Rescinded-Boil-Water-Notice-Spanish-2025-9-30.pdf
Rosewood-Harmony
SYSTEM NAME: Rosewood-Harmony
RELEVANT INFO:
- Rosewood.Harmony_TX2300026_2023.pdf
- RosewoodTX2300026_2024.pdf
- Rosewood-Rescinded-Boil-Water-Notice-Spanish-2025-4-9.pdf
- Rosewood-Water-System-Boil-Water-Notice-Spanish-2025-4-4.pdf
- Rosewood-Water-System-Boil-Water-Notice-English-2025-4-4.pdf
- Rosewood-Rescinded-Boil-Water-Notice-English-2025-4-9.pdf
- Rosewood-Water-System-Boil-Water-Notice-English-2025-9-23.pdf
- Rosewood-Water-System-Boil-Water-Notice-Spanish-2025-9-23.pdf
- Rosewood-Rescinded-Boil-Water-Notice-Spanish-2025-9-25.pdf
- Rosewood-Rescinded-Boil-Water-Notice-English-2025-9-25.pdf
- 56354-Undine-Texas-LLC-Water-Tariff_Interim-Rates_FINAL11.pdf









Undine Customer Service is standing by to assist you 24 hours a day. Call customer service at any time to report an issue. The number for your local customer service representative can be found on your bill or by finding your system in the search field above, or you can call the toll-free line at
888-201-4314. Customers also have the option to report any issues by filling out the issue report form below. Note that Issue Reports submitted using this form may not be seen by a customer service representative until the next business day. If you have an emergency, or it is during afterhours or the weekend, please call in.
Customers also have the option to report any issues by filling out the issue report form below.