Customers
We are committed to making sure that our customers receive the same quality of service as that provided by the much larger city waterworks.
Your System Info - Enter your address below to see customer service contact information and important notices concerning your neighborhood's water system.
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CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
Nitsch & Son Utility
SYSTEM NAME: Nitsch & Son Utility
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
Oak Forest/Lakeway Manor
SYSTEM NAME: Oak Forest/Lakeway Manor
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- Undine-Texas-LLC-Water-Tariff60.pdf
- Oak-Forest-Lakeway-Manor-Rescinded-Boil-Water-Notice-English-2023-1-29.pdf
- Oak-Forest-Lakeway-Manor-Rescinded-Boil-Water-Notice-Spanish-2023-1-29.pdf
- OakForestLakewayManor.CCR_.2022.pdf
- Oak-Forest-Lakeway-Manor-Boil-Water-Notice-English-2024-1-16.pdf
- OakForest-Lakeway-Manor-Boil-Water-Notice-Spanish-2024-1-16.pdf
- Oak-Forest-Lakeway-Manor-Rescinded-Boil-Water-Notice-English-2024-1-19.pdf
- Oak-Forest-Lakeway-Manor-Rescinded-Boil-Water-Notice-Spanish-2024-1-19.pdf
RELEVANT INFO:
Oaks At Houston Point
SYSTEM NAME: Oaks At Houston Point
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1927.pdf
- Undine-Rate-Presentation27.pdf
- Undine-Texas-LLC-Water-Tariff80.pdf
- Oaks-at-Houston-Point-PN-tthm.pdf
- Oaks-at-Houston-Point-Rescind-Boil-Water-Notice-English-2022-7-4.pdf
- Oaks-at-Houston-Point-Rescind-Boil-Water-Notice-Spanish-2022-7-4.pdf
- OaksOfHouston.Point_.PN_.TTHM_.7.2022.pdf
- OaksOfHoustonPoint.PN_.TTHM_.Q3.8.19.2022.docx
- OaksOfHouston.CCR_.2022.pdf
RELEVANT INFO:
Peach Creek Oaks
SYSTEM NAME: Peach Creek Oaks
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1924.pdf
- Undine-Rate-Presentation24.pdf
- Undine-Texas-LLC-Water-Tariff46.pdf
- PioneerTrails.CCR_.2022.pdf
- Pioneer-Trails-boil-Water-Notice-English-2024-1-17.pdf
- Pioneer-Trails-Spanish-Boil-Water-Notice-2024-1-17.pdf
- Pioneer-Trails-RBWN-English-2024-1-19.pdf
- Pioneer-Trails-RBWN-Spanish-2024-1-19.pdf
PORT LAVACA- CALHOUN COUNTY
SYSTEM NAME: PORT LAVACA- CALHOUN COUNTY
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1923.pdf
- Undine-Rate-Presentation23.pdf
- Undine-Texas-LLC-Water-Tariff34.pdf
- PorterTerrace.CCR_.2022.pdf
- Porter-Terrace-Boil-Water-Notice-English-2023-11-21.pdf
- Porter-Terrace-Boil-Water-Notice-Spanish-2023-11-21.pdf
- Porter-Terrace-Rescinded-BWN-english-2023-11-23.pdf
- Porter-Terrace-Rescinded-BWN-spanish-2023-11-23.pdf
- Porter-Terrace-Boil-Water-Notice-English-2024-1-4.pdf
- Porter-Terrace-Boil-Water-Notice-Spanish-2024-1-4.pdf
Quail Valley Ranch
SYSTEM NAME: Quail Valley Ranch
CUSTOMER SERVICE CONTACT:
Reservoir Acres
SYSTEM NAME: Reservoir Acres
CUSTOMER SERVICE CONTACT:
River Boat Bend
SYSTEM NAME: River Boat Bend
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-1920.pdf
- Undine-Rate-Presentation20.pdf
- Undine-Texas-LLC-Water-Tariff70.pdf
- RiverBoatBend.CCR_.2022.pdf
- Riverboat-Bend-Boil-Water-Notice-English-2023-6-11.pdf
- Riverboat-Bend-Boil-Water-Notice-Spanish-2023-6-11.pdf
- Riverboat-Bend-Rescinded-Boil-Water-Notice-English-2023-6-21.pdf
- Riverboat-Bend-Rescinded-Boil-Water-Notice-Spanish-2023-6-21.pdf
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19181.pdf
- Undine-Rate-Presentation181.pdf
- Undine-Texas-LLC-Water-Tariff28.pdf
- RiverRanch.CCR_.2021.pdf
- RiverRanch.CCR_.2022.pdf
- River-Ranch-Boil-Water-Notice-Spanish-2023-10-5.pdf
- River-Ranch-Boil-Water-Notice-English-2023-10-5.pdf
- River-Ranch-Rescinded-Boil-Water-Notice-Spanish-2023-10-6.pdf
- River-Ranch-Rescinded-Boil-Water-Notice-English-2022-12-29.pdf
- River-Ranch-Boil-Water-Notice-English-2024-1-16.pdf
- River-Ranch-Boil-Water-Notice-Spanish-2024-1-16.pdf
- River-Ranch-Rescinded-Boil-Water-Notice-Spanish-2024-1-20.pdf
- River-Ranch-Rescinded-Boil-Water-Notice-English-2024-1-20.pdf
Riverside Estates
SYSTEM NAME: Riverside Estates
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19171.pdf
- Undine-Rate-Presentation171.pdf
- Undine-Texas-LLC-Water-Tariff9.pdf
- RiversideEstates.CCR_.2021.pdf
- RiversideEstates.CCR_.2022.pdf
- Riverside-Estates-Rescind-Boil-Water-Notice-Spanish-2024-3-18.pdf
- Riverside-Estates-Rescind-Boil-Water-Notice-English-2024-3-18.pdf
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19161.pdf
- Undine-Rate-Presentation161.pdf
- Undine-Texas-LLC-Water-Tariff36.pdf
- RockCreek.CCR_.2021.pdf
- Rock-Creek-Boil-Water-Notice-Spanish-2023-1-3.pdf
- Rock-Creek-Boil-Water-Notice-English-2023-1-3.pdf
- Rock-Creek-CCR-2022.pdf
- Chuck-Bell-Multi-System-Low-Pressure-BWN-Spanish-2023-8-273.pdf
- Chuck-Bell-Multi-System-Low-Pressure-BWN-English-2023-8-273.pdf
- Chuck-Bell-Multi-System-Rescind-Boil-Water-Notice-English-2023-8-292.pdf
- Chuck-Bell-Multi-System-Rescind-Boil-Water-Notice-Spanish-2023-8-292.pdf
- Multi-System-Low-Pressure-Spanish-2023-9-94.pdf
- Multi-System-Low-Pressure-BWN-English-2023-9-94.pdf
- Chuck-Bell-Multi-System-Rescind-Boil-Water-Notice-Spanish-2023-9-144.pdf
- Chuck-Bell-Multi-System-Rescind-Boil-Water-Notice-English-2023-9-144.pdf
- Rock-Creek-Rescinded-Boil-Water-Notice-English-2023-9-21.pdf
- Rock-Creek-Rescinded-Boil-Water-Notice-Spanish-2023-9-21.pdf
Rosewood-Harmony
SYSTEM NAME: Rosewood-Harmony
RELEVANT INFO:
Rosharon Road River Estates
SYSTEM NAME: Rosharon Road River Estates
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
- DROUGHT-CONTINGENCY-PLAN-revision-5-21-19151.pdf
- Undine-Rate-Presentation151.pdf
- Undine-Texas-LLC-Water-Tariff8.pdf
- RosharonRoad.CCR_.2022.pdf
- Rosharon-Road-Estates-Boil-Water-Notice-English-2024-3-14.pdf
- Rosharon-Road-Estates-Boil-Water-Notice-Spanish-2024-14.pdf
- Rosharon-Road-Estates-Boil-Water-Notice-Rescinded-English-2024-3-18.pdf
- Rosharon-Road-Estates-Rescind-Boil-Water-Notice-Spanish-2024-3-18.pdf
Rosharon Township
SYSTEM NAME: Rosharon Township
RELEVANT INFO:
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
San Bernard River Estates
SYSTEM NAME: San Bernard River Estates
CUSTOMER SERVICE CONTACT:
CUSTOMER SERVICE CONTACT:
RELEVANT INFO:
Customer Satisfaction
Undine is committed to customer satisfaction. True customer satisfaction comes with the knowledge that your water and wastewater provider has the experience and dedication necessary to maintain a safe, reliable distribution system and to continually comply with all Federal and state water quality regulations. We are committed to making sure that our customers receive the same quality of service as that provided by the much larger city waterworks.